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Noticeboard

 

Appointments

diary_appointmentTo make an appointment to see a doctor or nurse you can either phone the surgery on 02380 706919, or visit the surgery and speak to a receptionist.

To see when our doctors are available click here.

We release GP and nurses appointments up to six weeks in advance, however demand is high and normally there is approximately a two week wait for a routine appointment with a GP (this is the national average waiting time for a routine appointment).  

Once you have seen a doctor or nurse you may need a follow up appointment, if this is advised, it would be good to ask them to book you an appointment there and then.

Urgent Cases - Sit and Wait Clinic 

If all of our book on the day appointments are fully booked and you require urgent on the day treatment, you can attend our 'Sit & Wait Clinic' which are held every afternoon. 

To attend the Sit & Wait Clinic you will need to call the surgery first.  Your name will be added to our Sit & Wait list and you will be advised what time to arrive (this is still Sit & Wait and the Duty Dr will prioritise patients).

Please note that the Sit & Wait Clinics are not for medication reviews, repeat prescriptions requests, sick notes, routine problems or minor injuries.  These clinics are very busy and you can be awaiting for some time.

 

Book an Appointment Online

Please note you need to be registered for online services. You can obtain your user name and password at the surgery, this is for security purposes and only available for registered patients.

SMS - Text Messages

We will send you an automated text message 24 hours in advance of your appointment to remind you. If you do not want this service please email us or inform reception. Please also ensure we have your correct mobile number.

Improving access to general practice: evening and weekend appointments are available

The HUB - GP/Nurse Appointments Information for Patients!

You may have heard us talk about appointment at the HUB if you have called for an appointment at the surgery. 

What is this?

Southampton GPs introduced a new initiative a little while ago now to provide patients access to medical help from 8am to 8pm every weekday (including bank holidays) and 8am to 4pm on Saturday and 8am to 2pm on Sunday.

Southampton Primary Care Ltd (which was formed by all Southampton GP practices) has been set up to provide these appointments, known as 'THE HUB' and is an important part of the practices resource to help provide appointments to our patient population. You will be asked for permission to share your medical record with the person seeing you to ensure they can view your usual medication and possible allergies etc.

Take a look at their website: www.southamptonprimarycare.org.uk

Who can use these appointment?

As a registered patient at Victor Street Surgery, we can book an appointment with a doctor or nurse for you.  You may find it more convenient to ask for a HUB appointment especially if you work or can only see a GP or nurse at the weekend.

Where are these HUBS?

There are six HUBS throughout the city who offer these appointments but we cannot guarantee which one will have free appointments on any particular day.  Please be aware that you may have to  visit one which may be slightly further away from your local surgery.

How do I book?

Our reception staff can book these for you, call the surgery on 02380 706919.  Also if you phone NHS 111 (when we are closed), then you could be offered a HUB appointment if you need to be seen by a GP or nurse on that day. Remember calling NHS 111 is free to phone and available 24 hours a day, 365 days a year, so you may not need to wait until 8am on Monday morning if you are needing medical attention over the weekend.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website