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Registering for Medical Records Access Online

You can use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your medical record online. You can now (new from 31st March 2016) also access your medical record. 

To register for these services you will need to complete a Patient Online Registration Form which you can download here, you will then need to bring the completed form to the surgery for processing.  Forms will also be available at our reception desk.  We will need to see you in person, as part of our checks is to check/see your photo ID (Passport or Driving License) to make sure we are providing access to the correct person.  If as part of this process you request access to your medical records, we will need your registered GP to authorise this before our reception staff can process your request.  We will look to set up online access asap but to do this we must be in receipt of your full medical records including your hard copy records.  To give you an idea, we can wait up to 2-3 months for your full medical records to be sent to us, so please do not expect this access straight away. 

Our clinical system will produce a user name and initial logon for you to use. You will then need to think of a password which is unique to you. This is just like a bank user name and password and will ensure that only you are able to access your record.

Parents Requesting Access for Children

As a practice we follow the guidance as outlined by the Wessex Local Medical Committee.  They advise that children aged between 11-15 should not be included in our online access. 

What does this mean for parents? 

Parents can request online proxy access for their children from birth to the age when your child turns 11, from 11-15, online access will be removed completely.  Once a patient turns 16, they can request online access themselves and be responsible for their own user name and login.

We have a number of downloadable leaflets that are available which provides more information.

Frequently Asked Questions

Getting Started with GP Online Services

Getting Started with GP Online Services (easy Read)

What you need to know about your GP online records

What you need to know about GP online services (Easy Read)

Protecting your GP Online Records

Keeping your GP Online Records Safe and Private (Easy Read)

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