Victor Street ShirleySouthampton, SO15 5SYTel: 02380 706919
MB. BS. 1986 London MRCGP (2010) DRCOG
BM 2001 Southampton MRCGP DFFP
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Working days: Monday to Friday
Working hours: 8.30am - 5.00pm
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Reception Manager - Kate McRae
023 8078 3089
Community nurses provide nursing treatment and advice to the housebound and patients recently discharged from hospital. The best time to telephone is between 08:30 to 17:00 (answer phone service).
02380 538738 - General number for Children Services, they will advise which health visitor to contact for your area. (updated 21/2/16)
A health visitor is available to give general advice on health issues for families. The best time to telephone is between 09:00 – 10:00 Monday to Friday. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
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