Victor Street Surgery serves some 13,000 patients within the Shirley, Millbrook, Rownhams and Bassett areas of Southampton. The present Surgery was built in 1966 and extended in 1990 and the staff consist of eight doctors supported by four nurses and twenty administrative staff.
The Surgery offers a wide range of medical services as a first stop for non-emergency care. Other healthcare professionals work from the Surgery from the Community Nursing Team, Midwives to Quitters (Stop Smoking). The Surgery runs a number of specialist clinics from Asthma to Diabetes, see our Practice Services
We are open 8 AM to 6 PM with extended hours on Monday, Tuesday and Thursday from 7:30 AM; and Tuesday evenings 6-8 PM. We also run a monthly Saturday AM clinic.
We are striving to improve our services and have already implemented online appointments, repeat prescriptions and more. We have upgraded our phone system for appointments but you must help us here by making your routine appointment outside of the 8AM to 6PM slot. Its a 24/7 system so please try and call anytime between 6PM and 8AM; you will find you can book more quickly for a routine doctor's appointment. We cannot make nurse's appointments through the new system just yet. Also please ensure we have your correct phone number or the system will not recognise you! You can still speak to a "human" just listen to the instructions.
Please contact us for our medical services and any positive suggestion on how we can improve.
During these hours call the Out of Hours services on 111.
Patient Reference Group Meeting: Monday 17 June 2013
Please use the Online and Automated Phone appointment systems -its easier and its cheaper! And you can ring/go online 24/7. Try it!
Appointments. The staff will offer you an appointment that suits both the Surgerie's and your needs. Dont forget you can see any doctor rather than your own GP.
The new 111 out of hours telephone service is now in use.