Victor Street Surgery serves some 13,000 patients within the Shirley, Millbrook, Rownhams and Bassett areas of Southampton. The present Surgery was built in 1966 and extended in 1990 and the staff consist of eight doctors supported by four nurses and twenty administrative staff.
The Surgery offers a wide range of medical services as a first stop for non-emergency care. Other healthcare professionals work from the Surgery from the Community Nursing Team, Midwives to Quitters (Stop Smoking). The Surgery runs a number of specialist clinics from Asthma to Diabetes, see our Practice Services
We are open 8 AM to 6 PM with extended hours on Monday, Tuesday, Thursday and Friday from 7:30 AM; and Tuesday evenings 6-8 PM. We also run a monthly Saturday AM clinic.
We have made a number of changes to how you can contact us to make an appointment but the onus is on you to try and plan ahead if you need to see a doctor or nurse again so we urge you to do so at the end of an appointment if possible. Also please ensure we have your correct phone number or the system will not recognise you! You can still speak to a "human" just listen to the phone instructions.
A&E is for emergencies only so do not be surprised if they turn you away for a none emergency issue.
Phone charges. There is a lot of mis-information on what we charge for phone calls. We charge the local rate however your mobile phone provider may charge you more for calling an 0844 number - fact! We do not receive any profit for the phone system which we have to provide from our own funds.
Some 8% of patients fail to attend their appointment which means a sick child or vulnerable patient may not be seen. Think of others if you can!
Please contact us for our medical services and any positive suggestion on how we can improve.