Welcome to Victor Street Surgery
Accessing the Surgery
As you will already be aware, the government has announced the relaxation of social distancing measures as of Monday 19th July. We’d like to take the opportunity to provide you with an update on how those changes will affect you when accessing our services at Victor Street Surgery.
Your safety is paramount to us. That’s why we will continue to advocate the use of face masks and social distancing measures, so we can best ensure your health and safety when visiting VSS, as well as the health and safety of your fellow visitors.
As healthcare professionals, we’re very aware of the increased vulnerability of our visitors. People visit us when they are unwell. That’s why they need us to go the extra mile to create a safe environment at our surgery.
We also want to make sure that our team is kept as safe as possible, so that they can continue to provide you with the best possible service.
For these reasons, we ask you to please continue to wear a protective face mask when coming to our surgery. Also, to minimise waiting time, please try to arrive as close to your appointment time as possible.
These are two small gestures that will have a big impact. By preventing cross-infection, we can all work together to ensure all our visitors – particularly those most vulnerable – continue to be as safe as possible at Victor Street Surgery.
Thank you for your ongoing patience and understanding during this time.
We have seen a number of self-referral options become available for our patients over the last couple of years which is great news, as you do not require to talk with a healthcare professional to do a referral for you, which will save you time by going straight to the right healthcare team for help.
We have a dedicated page with more information, click here - below are quick links to the self referral services referral forms:
Musculoskeletal (MSK) Services
Visit us on Facebook
Consult with your doctor by using eConsult (this is for patients 18 years and over only). - Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.
Please click on the panel above and follow the guidance to see how you can get the quickest and most appropriate care for your problem.
We know that it can be frustrating sometimes getting an appointment that fits is around your life so we have included the following options:
- Ways you can help yourself to manage or improve your symptoms without needing to visit your GP
- Ways you can get professional advice from professionals other than your GP e.g. your local pharmacist
- A way of contacting your GP via an e-consult for either a medical problem or an administrative problem such as a sick note
We really hope that you find this new service of benefit to you.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
CQC Rating - Good (updated 21/9/16)
Our GP Practice has recently undergone a revisit by the CQC and the original findings and the updated findings are now freely available on the CQC Website. You can access the full report here and the revisit report here or if you want a quick glance at our rating, click here.
Fit Note Data Extraction - Important Information for Patients
Practices have received a communication from the Health and Social Care Information Centre (HSCIC) on the extraction and publication of fit note data. The extraction is intended to allow the Department for Work and Pensions (DWP) to collect data on fit note usage to inform policy development and evaluate the Fit for Work service. For Further information click here. The data being collected will be fully anonymised and the extraction will take place from January 2016 unless you have opted out from sharing data.
(Site updated 27/07/2021)