How to make an appointment

Please follow our 4 step appointment guideline process below and choose the right service. An appointment may not be necessary.

  • This will help us to be more efficient by making an appointment available to you when you need it the most.
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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

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Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Routine (1 - 4 weeks)

I have a non-urgent problem and can wait 1 to 4 weeks to be seen.

Ways to book:

  1. Online Consulation
  2. 02380 706919 Please call after 10:30am
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Urgent (same day)

I have an URGENT health concern requiring on the day attention

If you need to see a Doctor urgently on the day (Urgent meaning it is not regarding regular medication, on-going problems), please telephone the surgery on 02380 706919 Please call between 08:00-10:00am or come in and book an emergency appointment. 

All requests for same day appointments will be passed to the duty doctor (telephone triage) They will discuss your medical problem with you over the telephone. If they are unable to resolve your problem over the telephone then they will book you a face-to-face appointment for that day

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Appointment SMS Reminders

We will send you an automated text message 24 hours in advance of your appointment to remind you. If you no longer wish to attend the appointment, please reply to the text message with the words CANCEL.  This will remove the booked appointment and allow another patient to use it.

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